Office Contacts

TMO office contact information

OPENING HOURS ARE

Monday to Friday 9am – 4pm

Saturday: Closed

Sunday: Closed

Bank holidays: Closed

Please note we do not close for lunch

Office address

Cranston Tenant Management Organisation
13 Daniell House
Cranston Estate
Hackney
London
N1 5EH

Telephone: 0207 684 6873

For directions see our site map

 

Emails:

cranstontmo@hotmail.co.uk

karen-cranstontmo@outlook.com

vicky-cranstontmo@outlook.com

kathy-cranstontmo@outlook.com

charles.ameh@hackneyhomes.org.uk
 

Karen Royce – TMO Manager: 0207 729 2118

  • Housing advice
  • Leasehold enquiries
  • Reporting a complaint
  • Reporting ASB
  • Board enquiries
  • Tenancy audits
  • Voids
  • Transfers
  • Decent homes / Major works
  • Allocations – New tenants
  • Community hall bookings
  • Confidential matters

Charles Ameh – Rents Officer: 0207 729 4517

  • Rent enquiries
  • Housing advice
  • Council tax enquiries
  • Housing benefit enquiries
  • Reporting a complaint
  • Reporting ASB
  • Arrears enquiries
  • Confidential matters

Vicky Mannion – Repairs / Tenant Liaison Officer: 0207 729 3697

  • Reporting a repair
  • Chasing a repair
  • Parking complaints
  • Tenancy audits
  • Cleaning complaints
  • Vulnerable tenants
  • Grounds complaints
  • Decent homes / major works
  • Insurance claims

Kathy Byam – Administrator / Community hall coordinator: 0207 684 6873

  • All general enquiries
  • Community hall booking and enquiries